Allo vs JustCall
An honest comparison of Allo and JustCall for AI phone answering. Find out which service fits your business best.
Quick Overview
Allo is ai phone system for small teams at 14€/user/month with unlimited calling. JustCall is business phone system with ai voice agent add-on, starting at $29/user/month. Both serve the AI phone answering space, but they differ in pricing, features, and target audience.
Allo vs JustCall: At a Glance
Allo
AI-First
Best for: Small teams and entrepreneurs needing a complete AI-powered business phone system with unlimited calling
JustCall
AI-First
Best for: Sales teams and call centers needing a full phone system with AI dialers, coaching, and voice agents
Allo vs JustCall: Feature Comparison
See how these two services compare on key features.
| Feature | Allo | JustCall |
|---|---|---|
| AI Call Handling | Yes | Yes |
| Appointment Booking | Yes | Yes |
| Lead Capture | Yes | Yes |
| Call Recording | Yes | Yes |
| Call Transfers | Yes | Unknown |
| Voicemail | Yes | Yes |
| SMS Notifications | Yes | Yes |
| Bilingual Support | No | Yes |
| HIPAA Compliance | No | Yes |
| CRM Integration | Yes | Yes |
| Zapier Integration | Yes | Unknown |
| Dedicated Phone Number | Yes | Yes |
| Custom AI Training | Yes | Yes |
| Custom Greetings | Yes | Unknown |
| Quick Setup | Yes | Unknown |
Pricing Comparison
How Allo and JustCall compare on cost.
Allo Pricing
Per-user monthly pricing with all features included
14€/user/month (Business plan, ~$15 USD)
Business: 14€/user/mo
All features included: AI Receptionist, AI call summaries, unlimited national calls, call recording, voicemail transcription, international calls to 90+ countries, business SMS, shared numbers, CRM integrations, 7-day free trial
Starter: 108€/year
Limited feature set — no AI Receptionist, no AI call summaries, no AI call tags; designed as a basic phone line
Pricing is in euros. 10DLC registration (required for US SMS/calling) costs an additional 24€. Extra phone numbers cost 5€ each. The Starter plan does not include the AI Receptionist feature. All pricing is per user.
JustCall Pricing
Per-user monthly pricing plus per-minute AI Voice Agent add-on
$29/user/month (Team plan, billed annually)
Team: $29/user/mo
Unlimited outbound & inbound minutes, 500 SMS segments, local numbers in 70+ countries, 100+ CRM integrations, IVR & call menus, analytics, API access. AI Voice Agent available as add-on. Minimum 2 users.
Pro: $49/user/mo
Everything in Team plus power dialer, bulk SMS, queue callback, intelligent call routing, Salesforce CTI, advanced analytics. Minimum 2 users.
Pro Plus: $89/user/mo
Everything in Pro plus AI coaching, real-time agent assist, AI call scoring, sentiment analysis, script compliance. Minimum 2 users.
Business: Custom pricing
Everything in Pro Plus plus unlimited calling & SMS, SSO, HIPAA/GDPR compliance, personalized onboarding, dedicated phone support. Minimum 10 users.
AI Voice Agent is a separate add-on at $0.99/minute, available on all plans. All plans require a minimum of 2 users. Business plan (HIPAA-compliant) requires minimum 10 users with custom pricing. Annual billing shown; monthly pricing is higher. 14-day free trial available.
Strengths & Weaknesses
Allo
Strengths
- Complete AI business phone system — calling, SMS, AI receptionist, and CRM all in one platform
- Competitive pricing at 14€/user/month (~$15 USD) with all features included
- Unlimited national calling minutes included
- International calling to 90+ countries included at no extra cost
- Native CRM integrations with HubSpot and QuickBooks
Weaknesses
- Per-user pricing — costs scale with team size (a 5-person team pays 70€/month)
- AI Receptionist not available on the Starter plan — requires the Business plan
- No HIPAA compliance advertised — not suitable for healthcare businesses
- Only supports English and French — no Spanish support
- Primarily a phone system, not a dedicated AI answering service — may be more than needed if you only want call answering
JustCall
Strengths
- Comprehensive phone system with unlimited calling, SMS, and 100+ CRM integrations
- AI Voice Agent answers calls 24/7, qualifies leads, books meetings, and routes calls
- Supports 14 languages for AI Voice Agent
- Power dialer and predictive dialer for outbound sales teams
- AI coaching, call scoring, and real-time agent assist on higher plans
Weaknesses
- Per-user pricing with 2-user minimum — Team plan starts at $58/month for 2 users
- AI Voice Agent costs $0.99/minute extra on top of base plan
- HIPAA compliance only on Business tier (custom pricing, 10-user minimum)
- Complex pricing with multiple tiers, add-ons, and minimums
- Designed for sales teams and call centers — overkill for small businesses needing basic answering
Looking for a Better Option? Try Dialzara
While Allo and JustCall each have their strengths, Dialzara offers a purpose-built AI answering service starting at just $29/month with features that both services charge more for — including bilingual English/Spanish support, appointment booking, call transfers, HIPAA compliance, and Zapier integration on every plan.
Flat pricing with 60 minutes included. No per-user charges.
Enter your website URL and your AI agent is ready to go.
Healthcare-ready on all plans, starting at $29/month.
Allo vs JustCall: FAQ
Common questions about the differences between Allo and JustCall.