# Allo vs JustCall: feature, pricing, and use-case comparison

> Canonical: https://dialzara.com/compare/allo-vs-justcall  
> Summary: Reference comparison of Allo (ai phone system for small teams at 14€/user/month with unlimited calling) and JustCall (business phone system with ai voice agent add-on, starting at $29/user/month) — pricing, features, strengths, and when each one fits.

## Summary

Allo is ai phone system for small teams at 14€/user/month with unlimited calling. JustCall is business phone system with ai voice agent add-on, starting at $29/user/month. This page lists the structured differences in pricing, features, and target fit between the two so a reader can decide which is the better match for their use case.

## At a glance

| | Allo | JustCall |
| --- | --- | --- |
| **Type** | ai-first | ai-first |
| **Starting price** | 14€/user/month (Business plan, ~$15 USD) | $29/user/month (Team plan, billed annually) |
| **Pricing model** | Per-user monthly pricing with all features included | Per-user monthly pricing plus per-minute AI Voice Agent add-on |
| **Public pricing** | Yes | Yes |
| **Target market** | Small teams and entrepreneurs needing a complete AI-powered business phone system with unlimited calling | Sales teams and call centers needing a full phone system with AI dialers, coaching, and voice agents |

## Feature comparison

| Feature | Allo | JustCall | Dialzara | Notes |
| --- | --- | --- | --- | --- |
| AI Call Handling | Yes | Yes | Yes | Both offer AI-powered call answering; Allo includes it as part of a full phone system / JustCall AI Voice Agent answers calls 24/7, qualifies leads, books meetings; Dialzara does the same purpose-built for $29/mo |
| Appointment Booking | Yes | Yes | Yes | Both support scheduling meetings from calls / Both book meetings from calls; JustCall connects to Google/Outlook Calendar |
| Lead Capture | Yes | Yes | Yes | Both capture caller details and lead information / Both capture leads; JustCall AI Voice Agent also qualifies leads with custom questions |
| Call Recording | Yes | Yes | Yes |  |
| Call Transfers | Yes | Unknown | Yes | Allo offers call forwarding and automatic routing; Dialzara offers blind transfers on all plans and warm transfers on Pro ($99/mo) |
| Voicemail | Yes | Yes | Yes |  |
| SMS Notifications | Yes | Yes | Yes | Allo includes business SMS on the Business plan; Dialzara sends SMS notifications after calls / JustCall includes 500-1,000 SMS segments; Dialzara sends SMS notifications |
| Bilingual Support | No | Yes | Yes | Dialzara supports English and Spanish; Allo supports English and French / JustCall AI Voice Agent supports 14 languages; Dialzara supports English and Spanish |
| HIPAA Compliance | No | Yes | Yes | Dialzara is HIPAA compliant; Allo does not advertise HIPAA compliance / JustCall HIPAA compliance only on Business tier (custom pricing, 10-user minimum); Dialzara is HIPAA compliant on all plans starting at $29/mo |
| CRM Integration | Yes | Yes | Yes | Allo integrates with HubSpot and QuickBooks natively; Dialzara connects via Zapier/Make / JustCall offers 100+ native CRM integrations including Salesforce CTI; Dialzara connects via Zapier/Make |
| Zapier Integration | Yes | Unknown | Yes |  |
| Dedicated Phone Number | Yes | Yes | Yes |  |
| Custom AI Training | Yes | Yes | Yes | Allo trains on your website URL, PDFs, and text files; Dialzara trains from your website URL / JustCall AI trains from help docs and website links; Dialzara trains from your website URL |
| Custom Greetings | Yes | Unknown | Yes | Both allow customization of the AI voice and personality |
| Quick Setup | Yes | Unknown | Yes | Both set up from your website URL in minutes |

## About Allo

Allo (withallo.com) is an AI-powered business phone system designed for entrepreneurs and small teams. Unlike standalone AI answering services, Allo is a full phone system that includes AI receptionist, AI call summaries, call recording, voicemail transcription, and unlimited national calling — all for 14€/user/month (approximately $15 USD). They raised $12M in funding. Allo includes native integrations with HubSpot, QuickBooks, Zapier, and Make. It supports English and French. However, Allo is a per-user business phone system, not a dedicated AI answering service — it's a different product category than Dialzara.

- **Type:** ai-first
- **Target market:** Small teams and entrepreneurs needing a complete AI-powered business phone system with unlimited calling
- **Website:** https://withallo.com

### Allo pricing

- **Model:** Per-user monthly pricing with all features included
- **Starting price:** 14€/user/month (Business plan, ~$15 USD)
- **Public pricing:** Yes

| Tier | Price | Details |
| --- | --- | --- |
| Business | 14€/user/mo | All features included: AI Receptionist, AI call summaries, unlimited national calls, call recording, voicemail transcription, international calls to 90+ countries, business SMS, shared numbers, CRM integrations, 7-day free trial |
| Starter | 108€/year | Limited feature set — no AI Receptionist, no AI call summaries, no AI call tags; designed as a basic phone line |

Pricing is in euros. 10DLC registration (required for US SMS/calling) costs an additional 24€. Extra phone numbers cost 5€ each. The Starter plan does not include the AI Receptionist feature. All pricing is per user.

### Strengths

- Complete AI business phone system — calling, SMS, AI receptionist, and CRM all in one platform
- Competitive pricing at 14€/user/month (~$15 USD) with all features included
- Unlimited national calling minutes included
- International calling to 90+ countries included at no extra cost
- Native CRM integrations with HubSpot and QuickBooks
- AI call summaries, call recording, and voicemail transcription all included
- Desktop and mobile apps for seamless device switching
- Custom AI training from website URL, PDFs, and uploaded files
- Well-funded company ($12M raised)
- 7-day free trial

### Weaknesses

- Per-user pricing — costs scale with team size (a 5-person team pays 70€/month)
- AI Receptionist not available on the Starter plan — requires the Business plan
- No HIPAA compliance advertised — not suitable for healthcare businesses
- Only supports English and French — no Spanish support
- Primarily a phone system, not a dedicated AI answering service — may be more than needed if you only want call answering
- Pricing in euros — may be less convenient for US-based businesses
- 10DLC registration costs an additional 24€ for US phone numbers
- Newer product with less established track record compared to purpose-built answering services

## About JustCall

JustCall is a cloud phone system and sales communication platform offering voice, SMS, workflow automation, and AI coaching. Their AI Voice Agent is an add-on that answers inbound calls 24/7, qualifies leads, books meetings, handles FAQs, and routes calls. JustCall's base plans start at $29/user/month (Team) with unlimited calling, and the AI Voice Agent costs $0.99/minute on top. JustCall supports 14 languages, 100+ CRM integrations, and HIPAA compliance on the Business tier (custom pricing, 10-user minimum). However, the per-user plus per-minute AI pricing can add up quickly compared to Dialzara's flat $29/month.

- **Type:** ai-first
- **Target market:** Sales teams and call centers needing a full phone system with AI dialers, coaching, and voice agents
- **Website:** https://justcall.io

### JustCall pricing

- **Model:** Per-user monthly pricing plus per-minute AI Voice Agent add-on
- **Starting price:** $29/user/month (Team plan, billed annually)
- **Public pricing:** Yes

| Tier | Price | Details |
| --- | --- | --- |
| Team | $29/user/mo | Unlimited outbound & inbound minutes, 500 SMS segments, local numbers in 70+ countries, 100+ CRM integrations, IVR & call menus, analytics, API access. AI Voice Agent available as add-on. Minimum 2 users. |
| Pro | $49/user/mo | Everything in Team plus power dialer, bulk SMS, queue callback, intelligent call routing, Salesforce CTI, advanced analytics. Minimum 2 users. |
| Pro Plus | $89/user/mo | Everything in Pro plus AI coaching, real-time agent assist, AI call scoring, sentiment analysis, script compliance. Minimum 2 users. |
| Business | Custom pricing | Everything in Pro Plus plus unlimited calling & SMS, SSO, HIPAA/GDPR compliance, personalized onboarding, dedicated phone support. Minimum 10 users. |

AI Voice Agent is a separate add-on at $0.99/minute, available on all plans. All plans require a minimum of 2 users. Business plan (HIPAA-compliant) requires minimum 10 users with custom pricing. Annual billing shown; monthly pricing is higher. 14-day free trial available.

### Strengths

- Comprehensive phone system with unlimited calling, SMS, and 100+ CRM integrations
- AI Voice Agent answers calls 24/7, qualifies leads, books meetings, and routes calls
- Supports 14 languages for AI Voice Agent
- Power dialer and predictive dialer for outbound sales teams
- AI coaching, call scoring, and real-time agent assist on higher plans
- Local phone numbers available in 70+ countries
- Custom AI training from help docs and website links
- HIPAA and GDPR compliant on Business tier
- 14-day free trial

### Weaknesses

- Per-user pricing with 2-user minimum — Team plan starts at $58/month for 2 users
- AI Voice Agent costs $0.99/minute extra on top of base plan
- HIPAA compliance only on Business tier (custom pricing, 10-user minimum)
- Complex pricing with multiple tiers, add-ons, and minimums
- Designed for sales teams and call centers — overkill for small businesses needing basic answering
- AI Voice Agent is an add-on, not core to the product
- Higher plans ($49-$89/user/mo) needed for advanced features like routing and analytics

## Frequently asked questions

### What is the main difference between Allo and JustCall?

Allo is ai phone system for small teams at 14€/user/month with unlimited calling. JustCall is business phone system with ai voice agent add-on, starting at $29/user/month. Allo targets small teams and entrepreneurs needing a complete ai-powered business phone system with unlimited calling, while JustCall targets sales teams and call centers needing a full phone system with ai dialers, coaching, and voice agents. Both offer AI-powered call handling, but they differ in pricing, features, and target audience.

### Which is cheaper, Allo or JustCall?

Allo starts at 14€/user/month (Business plan, ~$15 USD), while JustCall starts at $29/user/month (Team plan, billed annually). Per-user monthly pricing with all features included. Per-user monthly pricing plus per-minute AI Voice Agent add-on. The total cost depends on your call volume, team size, and which features you need.

### Does Allo or JustCall offer HIPAA compliance?

JustCall offers HIPAA compliance, but Allo does not advertise HIPAA compliance. If you need HIPAA compliance for healthcare or regulated industries, JustCall is the better choice between these two.

### Which is better for small businesses, Allo or JustCall?

It depends on your specific needs. Allo's strengths include: complete ai business phone system — calling, sms, ai receptionist, and crm all in one platform, competitive pricing at 14€/user/month (~$15 usd) with all features included. JustCall's strengths include: comprehensive phone system with unlimited calling, sms, and 100+ crm integrations, ai voice agent answers calls 24/7, qualifies leads, books meetings, and routes calls. Consider your call volume, budget, and which features matter most to your business when choosing between them.

### Is there a better alternative to both Allo and JustCall?

There are several AI phone answering services on the market beyond Allo and JustCall. Dialzara is one option worth considering — it's a purpose-built AI answering service starting at $29/month with bilingual support, appointment booking, and HIPAA compliance on all plans. Browse our comparison pages to evaluate all your options.