# JustCall vs Rosie: feature, pricing, and use-case comparison

> Canonical: https://dialzara.com/compare/justcall-vs-rosie  
> Summary: Reference comparison of JustCall (business phone system with ai voice agent add-on, starting at $29/user/month) and Rosie (ai answering service for small businesses starting at $49/month) — pricing, features, strengths, and when each one fits.

## Summary

JustCall is business phone system with ai voice agent add-on, starting at $29/user/month. Rosie is ai answering service for small businesses starting at $49/month. This page lists the structured differences in pricing, features, and target fit between the two so a reader can decide which is the better match for their use case.

## At a glance

| | JustCall | Rosie |
| --- | --- | --- |
| **Type** | ai-first | ai-first |
| **Starting price** | $29/user/month (Team plan, billed annually) | $49/month (Professional) |
| **Pricing model** | Per-user monthly pricing plus per-minute AI Voice Agent add-on | Tiered monthly pricing with minute limits |
| **Public pricing** | Yes | Yes |
| **Target market** | Sales teams and call centers needing a full phone system with AI dialers, coaching, and voice agents | Small businesses, home service providers, and solo owners needing after-hours and overflow call coverage |

## Feature comparison

| Feature | JustCall | Rosie | Dialzara | Notes |
| --- | --- | --- | --- | --- |
| AI Call Handling | Yes | Yes | Yes | JustCall AI Voice Agent answers calls 24/7, qualifies leads, books meetings; Dialzara does the same purpose-built for $29/mo |
| Appointment Booking | Yes | Unknown | Yes | Both book meetings from calls; JustCall connects to Google/Outlook Calendar |
| Lead Capture | Yes | Yes | Yes | Both capture leads; JustCall AI Voice Agent also qualifies leads with custom questions |
| Call Recording | Yes | Yes | Yes |  |
| Voicemail | Yes | Unknown | Yes |  |
| SMS Notifications | Yes | Yes | Yes | JustCall includes 500-1,000 SMS segments; Dialzara sends SMS notifications / Both send instant email and text notifications after calls |
| Bilingual Support | Yes | Yes | Yes | JustCall AI Voice Agent supports 14 languages; Dialzara supports English and Spanish / Both support English and Spanish on all plans |
| HIPAA Compliance | Yes | No | Yes | JustCall HIPAA compliance only on Business tier (custom pricing, 10-user minimum); Dialzara is HIPAA compliant on all plans starting at $29/mo / Dialzara is HIPAA compliant; Rosie does not advertise HIPAA compliance |
| CRM Integration | Yes | Unknown | Yes | JustCall offers 100+ native CRM integrations including Salesforce CTI; Dialzara connects via Zapier/Make |
| Zapier Integration | Unknown | Yes | Yes | Both include Zapier integration on all plans (Rosie connects to 1,000+ apps) |
| Dedicated Phone Number | Yes | Yes | Yes |  |
| Custom AI Training | Yes | Yes | Yes | JustCall AI trains from help docs and website links; Dialzara trains from your website URL / Both train on your business info; Rosie scans your website and Google Business Profile |
| Spam Filtering | Unknown | Yes | Yes |  |
| Quick Setup | Unknown | Yes | Yes | Both offer quick setup — Dialzara trains from your website URL in 2 minutes; Rosie scans your website and Google Business Profile |

## About JustCall

JustCall is a cloud phone system and sales communication platform offering voice, SMS, workflow automation, and AI coaching. Their AI Voice Agent is an add-on that answers inbound calls 24/7, qualifies leads, books meetings, handles FAQs, and routes calls. JustCall's base plans start at $29/user/month (Team) with unlimited calling, and the AI Voice Agent costs $0.99/minute on top. JustCall supports 14 languages, 100+ CRM integrations, and HIPAA compliance on the Business tier (custom pricing, 10-user minimum). However, the per-user plus per-minute AI pricing can add up quickly compared to Dialzara's flat $29/month.

- **Type:** ai-first
- **Target market:** Sales teams and call centers needing a full phone system with AI dialers, coaching, and voice agents
- **Website:** https://justcall.io

### JustCall pricing

- **Model:** Per-user monthly pricing plus per-minute AI Voice Agent add-on
- **Starting price:** $29/user/month (Team plan, billed annually)
- **Public pricing:** Yes

| Tier | Price | Details |
| --- | --- | --- |
| Team | $29/user/mo | Unlimited outbound & inbound minutes, 500 SMS segments, local numbers in 70+ countries, 100+ CRM integrations, IVR & call menus, analytics, API access. AI Voice Agent available as add-on. Minimum 2 users. |
| Pro | $49/user/mo | Everything in Team plus power dialer, bulk SMS, queue callback, intelligent call routing, Salesforce CTI, advanced analytics. Minimum 2 users. |
| Pro Plus | $89/user/mo | Everything in Pro plus AI coaching, real-time agent assist, AI call scoring, sentiment analysis, script compliance. Minimum 2 users. |
| Business | Custom pricing | Everything in Pro Plus plus unlimited calling & SMS, SSO, HIPAA/GDPR compliance, personalized onboarding, dedicated phone support. Minimum 10 users. |

AI Voice Agent is a separate add-on at $0.99/minute, available on all plans. All plans require a minimum of 2 users. Business plan (HIPAA-compliant) requires minimum 10 users with custom pricing. Annual billing shown; monthly pricing is higher. 14-day free trial available.

### Strengths

- Comprehensive phone system with unlimited calling, SMS, and 100+ CRM integrations
- AI Voice Agent answers calls 24/7, qualifies leads, books meetings, and routes calls
- Supports 14 languages for AI Voice Agent
- Power dialer and predictive dialer for outbound sales teams
- AI coaching, call scoring, and real-time agent assist on higher plans
- Local phone numbers available in 70+ countries
- Custom AI training from help docs and website links
- HIPAA and GDPR compliant on Business tier
- 14-day free trial

### Weaknesses

- Per-user pricing with 2-user minimum — Team plan starts at $58/month for 2 users
- AI Voice Agent costs $0.99/minute extra on top of base plan
- HIPAA compliance only on Business tier (custom pricing, 10-user minimum)
- Complex pricing with multiple tiers, add-ons, and minimums
- Designed for sales teams and call centers — overkill for small businesses needing basic answering
- AI Voice Agent is an add-on, not core to the product
- Higher plans ($49-$89/user/mo) needed for advanced features like routing and analytics

## About Rosie

Rosie (heyrosie.com) is an AI-powered phone answering service that handles calls 24/7, captures leads, and books appointments. They offer tiered plans starting at $49/mo for 250 minutes on the Professional plan, with Scale ($149/mo), Growth ($299/mo), and Custom ($999+/mo) tiers. Rosie trains on your website and Google Business Profile to learn your business. However, key features like appointment booking, call transfers, and texting during calls are locked behind the $149/mo Scale plan.

- **Type:** ai-first
- **Target market:** Small businesses, home service providers, and solo owners needing after-hours and overflow call coverage
- **Website:** https://heyrosie.com

### Rosie pricing

- **Model:** Tiered monthly pricing with minute limits
- **Starting price:** $49/month (Professional)
- **Per-minute rate:** Overages not specified — minute limits per plan
- **Public pricing:** Yes

| Tier | Price | Details |
| --- | --- | --- |
| Professional | $49/mo | Up to 250 minutes, message taking with custom questions, bilingual English/Spanish, spam detection |
| Scale | $149/mo | Up to 1,000 minutes, appointment booking (Google Calendar, Calendly, Acuity), call transfers, warm handoff, texting during calls |
| Growth | $299/mo | Up to 2,000 minutes, everything in Scale plus training files for advanced agent customization |
| Custom | $999+/mo | Custom agent, multiple locations, expansive knowledge base, custom integrations, dedicated account rep |

Annual billing saves 2 months (about 17% off). Professional plan is limited to message-taking only — no appointment booking, no call transfers, no texting during calls. These features require the Scale plan at $149/mo. Website Texting is an add-on at $50/mo for 25 conversations.

### Strengths

- 250 minutes included on the $49/mo entry plan — more minutes than many competitors
- Trains on your website and Google Business Profile for accurate answers
- Bilingual English/Spanish on all plans
- Direct calendar integrations (Google Calendar, Calendly, Acuity, Appointlet) on Scale plan
- Warm handoff call transfers on Scale plan for seamless transitions
- Zapier integration on all plans for connecting to 1,000+ apps
- Website texting add-on available for converting web visitors into leads
- 7-day free trial with all features

### Weaknesses

- Starting price of $49/month — 69% more expensive than Dialzara's $29/month
- Key features locked behind the $149/mo Scale plan: appointment booking, call transfers, warm handoff, and texting during calls
- Professional plan ($49/mo) is essentially message-taking only — no booking, no transfers
- No HIPAA compliance — not suitable for healthcare or regulated industries
- Only supports English and Spanish — no other languages
- Growth plan at $299/mo just to get training file uploads
- Custom plan starts at $999+/mo — expensive for multi-location businesses
- Limited independent reviews available (minimal presence on G2, Capterra, Trustpilot)

## Frequently asked questions

### What is the main difference between JustCall and Rosie?

JustCall is business phone system with ai voice agent add-on, starting at $29/user/month. Rosie is ai answering service for small businesses starting at $49/month. JustCall targets sales teams and call centers needing a full phone system with ai dialers, coaching, and voice agents, while Rosie targets small businesses, home service providers, and solo owners needing after-hours and overflow call coverage. Both offer AI-powered call handling, but they differ in pricing, features, and target audience.

### Which is cheaper, JustCall or Rosie?

JustCall starts at $29/user/month (Team plan, billed annually), while Rosie starts at $49/month (Professional). Per-user monthly pricing plus per-minute AI Voice Agent add-on. Tiered monthly pricing with minute limits. The total cost depends on your call volume, team size, and which features you need.

### Does JustCall or Rosie offer HIPAA compliance?

JustCall offers HIPAA compliance, but Rosie does not advertise HIPAA compliance. If you need HIPAA compliance for healthcare or regulated industries, JustCall is the better choice between these two.

### Which is better for small businesses, JustCall or Rosie?

It depends on your specific needs. JustCall's strengths include: comprehensive phone system with unlimited calling, sms, and 100+ crm integrations, ai voice agent answers calls 24/7, qualifies leads, books meetings, and routes calls. Rosie's strengths include: 250 minutes included on the $49/mo entry plan — more minutes than many competitors, trains on your website and google business profile for accurate answers. Consider your call volume, budget, and which features matter most to your business when choosing between them.

### Is there a better alternative to both JustCall and Rosie?

There are several AI phone answering services on the market beyond JustCall and Rosie. Dialzara is one option worth considering — it's a purpose-built AI answering service starting at $29/month with bilingual support, appointment booking, and HIPAA compliance on all plans. Browse our comparison pages to evaluate all your options.