# My AI Front Desk vs Rosie: feature, pricing, and use-case comparison

> Canonical: https://dialzara.com/compare/my-ai-front-desk-vs-rosie  
> Summary: Reference comparison of My AI Front Desk (ai receptionist for small businesses and solopreneurs) and Rosie (ai answering service for small businesses starting at $49/month) — pricing, features, strengths, and when each one fits.

## Summary

My AI Front Desk is ai receptionist for small businesses and solopreneurs. Rosie is ai answering service for small businesses starting at $49/month. This page lists the structured differences in pricing, features, and target fit between the two so a reader can decide which is the better match for their use case.

## At a glance

| | My AI Front Desk | Rosie |
| --- | --- | --- |
| **Type** | ai-first | ai-first |
| **Starting price** | $99/month (Starter) | $49/month (Professional) |
| **Pricing model** | Tiered monthly pricing with minutes included | Tiered monthly pricing with minute limits |
| **Public pricing** | Yes | Yes |
| **Target market** | Solopreneurs and small service businesses like salons, contractors, and tutors | Small businesses, home service providers, and solo owners needing after-hours and overflow call coverage |

## Feature comparison

| Feature | My AI Front Desk | Rosie | Dialzara | Notes |
| --- | --- | --- | --- | --- |
| AI Call Handling | Yes | Yes | Yes |  |
| Lead Capture | Yes | Yes | Yes |  |
| Call Recording | Yes | Yes | Yes |  |
| Call Transfers | Yes | Unknown | Yes |  |
| SMS Notifications | Yes | Yes | Yes | Both send instant email and text notifications after calls |
| Bilingual Support | No | Yes | Yes | Dialzara includes English/Spanish on every plan; My AI Front Desk restricts non-English support to Growth ($149/mo) and above / Both support English and Spanish on all plans |
| HIPAA Compliance | No | No | Yes | Dialzara is HIPAA compliant; My AI Front Desk does not advertise HIPAA compliance / Dialzara is HIPAA compliant; Rosie does not advertise HIPAA compliance |
| Zapier Integration | Unknown | Yes | Yes | Both include Zapier integration on all plans (Rosie connects to 1,000+ apps) |
| Dedicated Phone Number | Yes | Yes | Yes |  |
| Custom AI Training | Yes | Yes | Yes | Both train on your business info; Rosie scans your website and Google Business Profile |
| Spam Filtering | Unknown | Yes | Yes |  |
| Quick Setup | Yes | Yes | Yes | Both services offer fast setup — Dialzara trains from your website URL in 2 minutes / Both offer quick setup — Dialzara trains from your website URL in 2 minutes; Rosie scans your website and Google Business Profile |

## About My AI Front Desk

My AI Front Desk is an AI-powered virtual receptionist that handles phone calls, appointment scheduling, and lead capture 24/7. They offer Starter ($99/mo) and Growth ($149/mo) plans with 200 and 300 minutes included respectively, plus enterprise options. They use GPT-4, Claude, and Grok AI models with 100+ voice options. However, key features like Zapier/API integrations, booking workflows, and non-English support are restricted to higher-tier plans.

- **Type:** ai-first
- **Target market:** Solopreneurs and small service businesses like salons, contractors, and tutors
- **Website:** https://www.myaifrontdesk.com

### My AI Front Desk pricing

- **Model:** Tiered monthly pricing with minutes included
- **Starting price:** $99/month (Starter)
- **Per-minute rate:** $0.12/min overage
- **Public pricing:** Yes

| Tier | Price | Details |
| --- | --- | --- |
| Starter | $99/mo | 200 minutes included, 2 text/transfer/ticket actions, 10-page knowledge base, no booking workflows, no non-English support, no Zapier/API |
| Growth | $149/mo | 300 minutes included, 6 text/transfer/ticket actions, 20-page knowledge base, booking workflows, non-English support, no Zapier/API |
| Enterprise | Custom pricing | Volume discounts, unlimited actions, Zapier & API integrations, SAML/SSO, dedicated support, outbound calling |

Annual billing saves 20% (Starter: $79/mo, Growth: $119/mo). Overages are $0.12 per additional minute. Starter plan lacks booking workflows, non-English support, time controls, and Zapier/API integrations. Zapier and API integrations are only available on Enterprise plans. Parallel calls limited to 2 on Starter and 4 on Growth. Call log retention is limited to 50 on Starter and 100 on Growth.

### Strengths

- Multiple AI models to choose from (GPT-4, Claude, Grok)
- 100+ premium voice options for customization
- Affordable annual pricing at $79/mo for Starter
- Low overage rate at $0.12 per additional minute
- Trusted by 10,000+ businesses
- Ticket creation and advanced workflow actions on Growth plan

### Weaknesses

- Starting price of $99/month — more than 3x Dialzara's $29/month
- Key features locked behind higher tiers: no booking workflows, no non-English support, and no time controls on Starter ($99/mo)
- Zapier and API integrations only available on Enterprise plans — not accessible to most small businesses
- No HIPAA compliance — not suitable for healthcare or regulated industries
- Limited call log retention: 50 calls on Starter, 100 on Growth — logs get deleted
- Parallel call limits: only 2 simultaneous calls on Starter, 4 on Growth
- Knowledge base limited to 10 pages on Starter and 20 pages on Growth
- No human escalation option — pure AI with no fallback for complex calls

## About Rosie

Rosie (heyrosie.com) is an AI-powered phone answering service that handles calls 24/7, captures leads, and books appointments. They offer tiered plans starting at $49/mo for 250 minutes on the Professional plan, with Scale ($149/mo), Growth ($299/mo), and Custom ($999+/mo) tiers. Rosie trains on your website and Google Business Profile to learn your business. However, key features like appointment booking, call transfers, and texting during calls are locked behind the $149/mo Scale plan.

- **Type:** ai-first
- **Target market:** Small businesses, home service providers, and solo owners needing after-hours and overflow call coverage
- **Website:** https://heyrosie.com

### Rosie pricing

- **Model:** Tiered monthly pricing with minute limits
- **Starting price:** $49/month (Professional)
- **Per-minute rate:** Overages not specified — minute limits per plan
- **Public pricing:** Yes

| Tier | Price | Details |
| --- | --- | --- |
| Professional | $49/mo | Up to 250 minutes, message taking with custom questions, bilingual English/Spanish, spam detection |
| Scale | $149/mo | Up to 1,000 minutes, appointment booking (Google Calendar, Calendly, Acuity), call transfers, warm handoff, texting during calls |
| Growth | $299/mo | Up to 2,000 minutes, everything in Scale plus training files for advanced agent customization |
| Custom | $999+/mo | Custom agent, multiple locations, expansive knowledge base, custom integrations, dedicated account rep |

Annual billing saves 2 months (about 17% off). Professional plan is limited to message-taking only — no appointment booking, no call transfers, no texting during calls. These features require the Scale plan at $149/mo. Website Texting is an add-on at $50/mo for 25 conversations.

### Strengths

- 250 minutes included on the $49/mo entry plan — more minutes than many competitors
- Trains on your website and Google Business Profile for accurate answers
- Bilingual English/Spanish on all plans
- Direct calendar integrations (Google Calendar, Calendly, Acuity, Appointlet) on Scale plan
- Warm handoff call transfers on Scale plan for seamless transitions
- Zapier integration on all plans for connecting to 1,000+ apps
- Website texting add-on available for converting web visitors into leads
- 7-day free trial with all features

### Weaknesses

- Starting price of $49/month — 69% more expensive than Dialzara's $29/month
- Key features locked behind the $149/mo Scale plan: appointment booking, call transfers, warm handoff, and texting during calls
- Professional plan ($49/mo) is essentially message-taking only — no booking, no transfers
- No HIPAA compliance — not suitable for healthcare or regulated industries
- Only supports English and Spanish — no other languages
- Growth plan at $299/mo just to get training file uploads
- Custom plan starts at $999+/mo — expensive for multi-location businesses
- Limited independent reviews available (minimal presence on G2, Capterra, Trustpilot)

## Frequently asked questions

### What is the main difference between My AI Front Desk and Rosie?

My AI Front Desk is ai receptionist for small businesses and solopreneurs. Rosie is ai answering service for small businesses starting at $49/month. My AI Front Desk targets solopreneurs and small service businesses like salons, contractors, and tutors, while Rosie targets small businesses, home service providers, and solo owners needing after-hours and overflow call coverage. Both offer AI-powered call handling, but they differ in pricing, features, and target audience.

### Which is cheaper, My AI Front Desk or Rosie?

My AI Front Desk starts at $99/month (Starter), while Rosie starts at $49/month (Professional). Tiered monthly pricing with minutes included. Tiered monthly pricing with minute limits. The total cost depends on your call volume, team size, and which features you need.

### Does My AI Front Desk or Rosie offer HIPAA compliance?

Neither My AI Front Desk nor Rosie advertises HIPAA compliance. If you need HIPAA-compliant phone answering for healthcare or regulated businesses, you may need to look at other providers in the space.

### Which is better for small businesses, My AI Front Desk or Rosie?

It depends on your specific needs. My AI Front Desk's strengths include: multiple ai models to choose from (gpt-4, claude, grok), 100+ premium voice options for customization. Rosie's strengths include: 250 minutes included on the $49/mo entry plan — more minutes than many competitors, trains on your website and google business profile for accurate answers. Consider your call volume, budget, and which features matter most to your business when choosing between them.

### Is there a better alternative to both My AI Front Desk and Rosie?

There are several AI phone answering services on the market beyond My AI Front Desk and Rosie. Dialzara is one option worth considering — it's a purpose-built AI answering service starting at $29/month with bilingual support, appointment booking, and HIPAA compliance on all plans. Browse our comparison pages to evaluate all your options.