# AI Appointment Scheduling: features, integrations, and pricing

> Canonical: https://dialzara.com/solutions/ai-appointment-scheduling  
> Summary: An AI receptionist books appointments directly into your calendar with zero double-bookings.

## Overview

AI appointment scheduling lets callers book directly into your Google Calendar in a single call. The AI checks real-time availability, offers open slots, confirms the booking instantly, and lets your calendar handle confirmations and reminders automatically — so there are no double-bookings and no phone tag.

> **Category:** Automated Booking

## Who it's for

- Consultants booking discovery calls
- Service businesses scheduling on-site visits
- Practices managing client meetings and follow-ups
- Any business capturing after-hours bookings

## What it does

- **Google Calendar integration:** Native integration that checks real-time availability and books directly, preventing double-bookings.
- **24/7 booking:** Callers can schedule appointments any time, including nights, weekends, and holidays.
- **Real-time availability:** Respects personal events, meetings, and blocked time automatically.
- **Caller information collection:** Gathers name, contact info, reason for visit, and custom details before booking.
- **Zapier integration:** Connects to 7,000+ apps to log appointments to a CRM or trigger email sequences.
- **Instant notifications:** Notifies you immediately when an appointment is booked and sends confirmations and reminders.
- **Custom calendar support:** Outlook and Apple Calendar are available on the Business Plus plan.
- **5-minute setup:** Connect a calendar, set availability, and start booking.

## How it works

1. **Connect calendar:** Link your Google Calendar to give the AI access to real-time availability. _(2 min)_
2. **Set availability:** Define which hours and days you accept appointments and add buffer time. _(2 min)_
3. **Start booking:** The AI is ready for callers to schedule directly into your calendar. _(1 min)_

## Integrations

- Google Calendar
- Zapier
- Outlook (Business Plus)
- Apple Calendar (Business Plus)
- CRM

## Pricing

- **Starting price:** $29/month
- **Model:** Included with Dialzara plans
- **Notes:** Custom calendar integrations (Outlook, Apple Calendar) are available on the Business Plus plan.

## Related solutions

- [AI Receptionist](https://dialzara.com/solutions/ai-receptionist)
- [AI Call Routing](https://dialzara.com/solutions/ai-call-routing)
- [AI Voicemail Transcription](https://dialzara.com/solutions/ai-voicemail-transcription)

## Frequently asked questions

### How does AI appointment scheduling work?

When a caller wants to book an appointment, your AI receptionist checks your Google Calendar for available time slots and offers options that fit the caller's needs. Once they choose a slot, the AI books it directly on your calendar. You get notified instantly, and the caller receives confirmation through your calendar system.

### Which calendars does Dialzara integrate with?

Dialzara integrates natively with Google Calendar for real-time availability checking and booking. Other calendar integrations (Outlook, Apple Calendar, etc.) are available through custom setup on our Business Plus plan.

### Can the AI handle cancellations and rescheduling?

Currently, the AI focuses on booking new appointments. For cancellations and rescheduling, callers should contact you directly or use your existing booking system. This ensures you maintain full control over schedule changes.

### How do appointment reminders work?

Appointment reminders are handled by your calendar system (Google Calendar, etc.), not Dialzara. When the AI books an appointment, it's added to your calendar which then sends its standard reminders to both you and your client based on your calendar settings.

### Can I connect my CRM to track appointments?

Yes! Dialzara integrates with over 7,000 apps through Zapier. You can automatically log new appointments to your CRM, send data to your email marketing platform, or trigger any other workflow when bookings are made.

### How quickly can I set up appointment scheduling?

Setup takes about 5 minutes. Connect your Google Calendar, tell your AI what types of appointments you accept and your available hours, and you're ready to start booking. Callers can schedule appointments immediately.

### What information does the AI collect when booking?

Your AI gathers the caller's name, contact information, preferred appointment time, and the reason for their visit. You can customize what information is collected based on your business needs.

### Does the AI check my real-time availability?

Yes. Your AI checks your Google Calendar in real-time before offering any time slots. If you have meetings, personal events, or blocked time, the AI won't offer those slots to callers. This prevents double-bookings automatically.