# AI Receptionist: features, integrations, and pricing

> Canonical: https://dialzara.com/solutions/ai-receptionist  
> Summary: A 24/7 AI virtual receptionist that answers calls, books appointments and takes messages.

## Overview

An AI receptionist is a 24/7 virtual front desk that answers business calls like a trained professional — greeting callers, answering questions, booking appointments, and taking messages. It handles many calls at once and never takes time off.

> **Category:** AI-Powered Phone Answering

## Who it's for

- Law firms
- Property management
- Real estate
- HVAC and home services
- Insurance agents
- Accountants

## What it does

- **24/7 availability:** Answers every call professionally — day, night, weekends, and holidays.
- **Natural conversations:** Natural language processing enables human-like conversations callers often cannot distinguish from a person.
- **Unlimited concurrent calls:** Handles one or one hundred calls simultaneously, with no caller put on hold.
- **Appointment scheduling:** Integrates with Google Calendar to check availability and book appointments in real time during the call.
- **Smart message taking:** Captures caller details accurately and delivers messages via SMS, email, or CRM.
- **Spam protection:** Built-in spam detection filters robocalls and unwanted solicitations.
- **Call transfers:** Routes calls to the right team member using custom transfer rules.
- **Custom training:** Trains on your business FAQs, services, and policies from your website or documents.

## How it works

1. **Add your website:** Dialzara scans it automatically to train the agent on your business, services, and FAQs. _(2 min)_
2. **Test & refine:** Chat with your agent and adjust until it sounds right. _(10 min)_
3. **Go live:** Forward your existing number or get a new one and start answering calls 24/7. _(Instant)_

## Integrations

- Google Calendar
- CRM
- SMS
- Email

## Pricing

- **Starting price:** $29/month
- **Model:** Flat monthly tiers with included minutes
- **Notes:** Plans include 60 to 1,000 minutes a month depending on tier, with per-minute overage.

## Related solutions

- [AI Call Routing](https://dialzara.com/solutions/ai-call-routing)
- [AI Appointment Scheduling](https://dialzara.com/solutions/ai-appointment-scheduling)
- [AI Voicemail Transcription](https://dialzara.com/solutions/ai-voicemail-transcription)

## Frequently asked questions

### What is a virtual receptionist?

A virtual receptionist answers your business calls remotely: greeting callers, answering questions, booking appointments and taking messages. It can be a remote person or an AI like Dialzara.

### What is an AI virtual receptionist?

An AI virtual receptionist is a voice AI that does a receptionist's phone work. Dialzara is trained on your website and documents, answers 24/7, and hands calls to you when needed.

### How much does a virtual receptionist cost?

Live services typically sell minute bundles; Ruby listed 200 minutes for $720/month on October 22, 2026. Dialzara starts at $29/month for 60 minutes, and Business Pro is $99/month for 220 minutes.

### Is AI replacing receptionists?

For routine calls, often yes: hours, prices, booking and messages. Many businesses keep a person for complex or sensitive calls and let the AI answer first and transfer those calls.

### How does an AI virtual receptionist work?

You forward your number to Dialzara. The AI answers with your greeting, understands what the caller needs, then answers, books, takes a message or transfers the call based on your rules, and sends you a summary.

### Can it transfer calls to me?

Yes. Blind transfers are included on every plan, and warm transfers, where the AI briefs you before connecting, are on Business Pro and above.

### Can it handle several calls at once?

Yes. Every plan handles unlimited simultaneous calls, so callers don't wait on hold during a busy hour.

### Can I keep my business number?

Yes. Forward your existing number to Dialzara, or get a new local or toll-free number.

### Will callers know it's an AI?

Some will and some won't. You decide whether the greeting says it's an AI assistant. What matters most to callers is getting a fast, helpful answer.