Intelligent Call Transfers
AI Call Routing.Right Person, First Try.
Your AI answers, qualifies callers, and connects them directly to the right person on your team. Instant transfers with no hold time—callers get through faster.
100%
Calls Answered
< 1s
Transfer Time
0
Hold Time
24/7
Routing Available
Stop Missing Calls.
Start Connecting Faster.
Every unanswered call is a lost opportunity. Every caller stuck on hold is a potential customer walking away.
With AI call routing, your virtual receptionist answers instantly, qualifies the caller, and transfers them directly to the right person on your team—no hold time, no friction.
Callers get through faster. Your team only takes qualified calls. And if they're unavailable, voicemail captures every detail.
How call transfers work:
- 1.AI answers and greets the caller
- 2.Asks qualifying questions you define
- 3.Identifies the right person to connect them with
- 4.Announces the transfer and connects the call
- 5.Caller is connected directly to your team
- 6.If unavailable, caller leaves a voicemail
Intelligent Routing Features
Every call handled professionally. Every transfer done right.
Instant Call Transfers
Your AI qualifies callers and connects them directly to your team. No hold music, no waiting—callers get through to the right person immediately.
Caller Pre-Qualification
Before routing any call, your AI asks the right questions: name, company, reason for calling, urgency level. Filter spam and screen callers before they reach your team.
Multiple Destinations
Configure as many transfer numbers as you need. Route sales calls to sales, support requests to tech, and urgent matters to your cell phone.
Custom Transfer Messages
Write exactly what your AI says before each transfer. Keep callers informed about what's happening as they're connected to your team.
Spam Filtering Built-In
Your AI screens every caller. Robocalls and solicitors get blocked. Real customers get through to your team—every time.
Voicemail Fallback
If your team doesn't answer, the caller goes to voicemail. Messages are transcribed and sent to you via SMS and email—no leads lost.
24/7 Routing
Call routing works around the clock. After-hours callers can still reach on-call staff or leave voicemail for the right department.
Human on Request
When callers ask to speak with a person, your AI complies immediately. Transfer requests are honored and routed to your designated number.
How Businesses Use AI Routing
From sales qualification to emergency escalation—route calls intelligently.
Sales Qualification
AI gathers lead details and only transfers qualified prospects to your sales team.
Support Escalation
Route complex issues to specialists while AI handles routine questions.
Emergency Routing
Urgent calls bypass normal flow and reach on-call staff immediately.
Department Routing
Sales, support, billing—callers get connected to the right team first try.
Set Up in 5 Minutes
No technical skills required. Configure call transfers directly in your dashboard.
Enable Transfers
In your dashboard, click 'Add/Edit' under Actions and turn on the 'Transfer Calls' option.
Add Numbers
Enter the phone number(s) you want your AI to route calls to based on caller needs.
Write Messages
Customize what your AI says before each transfer. Repeat for multiple destinations.
Works for Your Industry
Frequently Asked Questions
Route Calls Smarter, Not Harder
Set up intelligent call routing in minutes. Connect callers to the right person every time.