AI answering service for property management companies
Enhance tenant and owner satisfaction with an AI phone answering service that handles maintenance requests, answers inquiries, and provides 24/7 support for your property management business.
Why property management companies choose Dialzara's AI answering service
Dialzara provides a customizable, AI-powered answering service for property management companies, ensuring your tenants and property owners receive excellent service at all times.
Affordable
Get top-notch phone answering service from an AI receptionist that actually knows and cares about your business, without the price tag of hiring in-house staff.
Customizable
Train your AI receptionist to fit your needs. Whether it's answering common questions, scheduling showings, transferring urgent calls, or taking everyday messages, Dialzara's virtual AI answering service is perfect for your property management company.
Available 24/7
Never worry about missing calls again. Our AI receptionist is available around the clock and can handle multiple calls simultaneously.
Increased productivity
Free up your time to focus on growth, manage client relationships, and make strategic decisions for your property management business.
Scalable
Our AI answering service fits any size property management company with ease.
Happier callers
Make sure every client always reaches a helpful assistant and enhance your customer service.
How can our property management answering service benefit you?
Enhance tenant satisfaction and streamline operations
Answer calls any time of day
When you send a caller to voicemail, it doesn't send the right message. With Dialzara's AI answering service, you can be available 24/7 and give your callers a better customer experience.
- Never miss emergency maintenance calls
- Handle tenant and owner inquiries at any hour
- Create a professional impression for your property management company
Automate routine phone calls, capture crucial information, and transfer callers to the right point of contact
Answering the phone or not can make the difference between winning a client or letting them go to a competitor. With an AI answering service on your side, your callers never have to wait. Train your AI receptionist to qualify callers and collect important information. Easily pass this info to your CRM with our integrations.
- Schedule property showings and maintenance visits
- Gather detailed information for maintenance requests
- Answer common tenant questions about leases and policies
Take messages with 99.8% transcription accuracy
Nobody wants to spend time after a long day listening to voicemails. Our AI receptionist asks the right questions, takes notes on the call, and emails or texts you an easy to read summary, as well as a full call recording and transcription for every call so you can prioritize followups.
- Receive detailed maintenance request information
- Track tenant inquiries and property owner requests
- Keep accurate records for all property communications
Create your property management AI receptionist
Ready in minutes, working 24/7
Set up
Create an account and connect your existing business phone number or use the included dedicated number for your AI virtual receptionist. Dialzara seamlessly integrates with your current phone setup.
Train your AI
Give your AI agent information about your services, current listings, and common client questions. Create tailored scripts for different types of calls like tenant inquiries, new client intake, or property management questions.
Test & refine
Live chat with your agent and place test calls to understand how your AI is handling inquiries. Use the information gathered to modify your AI's knowledge base, refine training, and further optimize call handling processes.
Go live
Set up call forwarding to have your AI receptionist immediately begin fielding calls, capturing qualified leads, and giving you back your time. Our AI answering service is on call 24/7 so you never miss an opportunity.
Start free trial →Frequently Asked Questions
How does the AI handle emergency maintenance requests?
Your AI receptionist is programmed to recognize emergency keywords and assess the urgency of maintenance issues. For genuine emergencies like water leaks, electrical problems, or security issues, the system can immediately alert your maintenance team via SMS, email, or direct call transfer according to your escalation protocols while collecting essential details about the situation.
Can the AI schedule property showings and answer questions about available properties?
Yes, the AI receptionist integrates with your calendar system to check real-time availability and schedule property showings. It can also be programmed with information about your property inventory, answering questions about amenities, rental terms, availability, and pricing. This allows potential tenants to get immediate information without waiting for a call back.
How does the AI handle tenant inquiries about their lease or account?
Your AI receptionist can address common lease questions and account inquiries following your customized knowledge base. For security purposes, it can verify tenant identity through predetermined verification questions before providing specific account information. For complex inquiries requiring personal attention, the AI creates detailed message summaries for your team's follow-up.
Can the AI handle calls from property owners and investors?
Yes, the AI receptionist can be configured with specific protocols for owner and investor calls, directing these priority contacts appropriately based on your preferences. It can gather information about owner needs or concerns, answer frequently asked questions about property performance, and ensure owner inquiries are properly documented and routed to the appropriate team member.
How does the AI integrate with our property management software?
Dialzara integrates with most popular property management platforms through our API connections. This allows seamless transfer of tenant information, maintenance requests, and showing schedules directly into your existing systems. We support integration with Buildium, AppFolio, Yardi, and many other property management software solutions.
Is there a free trial?
Yes, we offer a 7-day free trial so you can experience how Dialzara's AI receptionist handles your property management company's calls before committing to a subscription. During the trial, you'll have full access to all features and customization options.
Try our property management AI answering for free
Join hundreds of other companies using Dialzara - an AI answering service for property managers that picks up the phone when you can't. Try it free for seven days.