AI phone concierge for restaurants
Enhance customer experience and streamline operations with an AI phone answering service that manages reservations, answers FAQs, and ensures 24/7 call coverage for your restaurant.
Why restaurants choose Dialzara's AI answering service
Affordable
Get top-notch phone answering service from an AI receptionist that actually knows and cares about your restaurant, without the price tag of hiring in-house staff.
Customizable
Train your AI receptionist to fit your needs. Whether it's answering menu questions, taking orders, or managing reservations, Dialzara's virtual AI answering service is perfect for your restaurant.
Available 24/7
Never worry about missing calls again. Our AI receptionist is available around the clock and can handle multiple calls simultaneously.
Increased productivity
Free up your time to focus on projects, manage your restaurant, and make strategic decisions for your restaurant.
Scalable
From food trucks to franchise restaurants to fine dining, our AI answering service fits any size business with ease.
Happier callers
Make sure every client always reaches a helpful assistant and enhance your customer service.
How can our AI answering service benefit your restaurants business?
Answer calls any time of day
When you send a caller to voicemail, it doesn't send the right message. With Dialzara's AI answering service, you can be available 24/7 and give your callers a better customer experience.
Automate routine phone calls, capture crucial information, and transfer callers to the right point of contact
Answering the phone or not can make the difference between someone visiting your restaurant or not. With an AI answering service on your side, your callers never have to wait. Train your AI receptionist to manage reservations, answer questions about your menu, and handle take-out orders with ease.
Take messages with 99.8% transcription accuracy
Nobody wants to spend time after a long day listening to voicemails. Our AI receptionist asks the right questions, takes notes on the call, and emails or texts you an easy to read summary, as well as a full call recording and transcription for every call so you can prioritize followups.
Create your restaurant AI receptionist
Ready in minutes, working 24/7
Set up
Create an account and connect your existing restaurant phone number or use the included dedicated number for your AI virtual receptionist. Dialzara seamlessly integrates with your current phone setup.
Train your AI
Give your AI agent information about your menu, reservations, and common client questions. Create tailored scripts for different types of calls like taking orders and scheduling reservations.
Test & refine
Live chat with your agent and place test calls to understand how your AI is handling inquiries. Use the information gathered to modify your AI's knowledge base, refine training, and further optimize call handling processes.
Go live
Set up call forwarding to have your AI receptionist immediately begin fielding calls, capturing qualified leads, and giving you back your time. Our AI answering service is on call 24/7 so you never miss an opportunity.
Frequently Asked Questions
How does the AI handle restaurant reservations?
Your AI receptionist can be configured to integrate with popular restaurant reservation systems like OpenTable, Resy, or your custom booking system. It collects essential information like party size, date, time, special requests, and contact details. The AI can check availability in real-time and confirm reservations immediately, or collect information to be processed later by your staff.
Can the AI take food orders over the phone?
Yes, the AI receptionist can be trained to take takeout and delivery orders with precision. It guides customers through your menu, collects order details, special instructions, delivery information, and payment preferences. Orders can be sent directly to your POS system or kitchen display system, or forwarded to your staff via email, text, or your preferred notification method.
How does the AI answer questions about our menu?
Your AI receptionist is trained with your specific menu information, including dishes, ingredients, allergens, and pricing. It can answer detailed questions about food preparation, dietary accommodations, daily specials, and seasonal offerings. The AI updates its knowledge whenever you change your menu, ensuring it always provides accurate information to callers.
Can the AI handle catering inquiries?
Absolutely. The AI receptionist can collect all necessary details for catering requests, including event type, date, headcount, menu preferences, budget, and contact information. For complex catering inquiries, the AI can create detailed inquiry summaries and schedule follow-up calls with your catering manager while ensuring no potential business is lost.
How does the AI help during peak call times?
During rush periods like lunch, dinner, or holiday booking seasons, your AI receptionist can handle unlimited concurrent calls without long wait times. Callers receive immediate attention while your staff focuses on in-person guests. The AI prioritizes urgent matters and ensures every inquiry is addressed professionally, even when your human team is fully occupied.
Is there a free trial?
Yes, we offer a 7-day free trial so you can experience how Dialzara's AI receptionist handles your restaurant's calls before committing to a subscription. During the trial, you'll have full access to all features and customization options.
Try our restaurants AI answering service for free
Join hundreds of other companies using Dialzara - an AI answering service for restaurants that picks up the phone when you can't. Try it free for seven days.
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