AI receptionist for auto repair and maintenance companies
Enhance customer service with an AI phone answering service that schedules appointments, answers common questions, and ensures 24/7 availability for your auto repair business.
Why automotive choose Dialzara's AI answering service
Affordable
Get top-notch phone answering service from an AI receptionist that actually knows and cares about your business, without the price tag of hiring in-house staff.
Customizable
Train your AI receptionist to fit your needs. Whether it's answering common questions, scheduling appointments, transferring urgent calls, or taking everyday messages, Dialzara's virtual AI answering service is perfect for your automotive business.
Available 24/7
Never worry about missing calls again. Our AI receptionist is available around the clock and can handle multiple calls simultaneously.
Increased productivity
Free up your time to focus on jobs, manage client relationships, and make strategic decisions for your automotive business.
Scalable
From small repair shops to national franchise operations, our AI answering service fits any size automotive business with ease.
Happier callers
Make sure every client always reaches a helpful assistant and enhance your customer service.
How can our AI answering service benefit your automotive business?
Answer calls any time of day
When you send a caller to voicemail, it doesn't send the right message. With Dialzara's AI answering service, you can be available 24/7 and give your callers a better customer experience.
Automate routine phone calls, capture crucial information, and transfer callers to the right point of contact
Answering the phone or not can make the difference between winning a job or letting it go to a competitor. With an AI answering service on your side, your callers never have to wait. Train your AI receptionist to qualify leads and collect important information like address, email, budget, or project details. Easily pass this info to your CRM with our integrations.
Take messages with 99.8% transcription accuracy
Nobody wants to spend time after a long day listening to voicemails. Our AI receptionist asks the right questions, takes notes on the call, and emails or texts you an easy to read summary, as well as a full call recording and transcription for every call so you can prioritize followups.
Create your automotive AI receptionist
Ready in minutes, working 24/7
Set up
Create an account and connect your existing automotive business phone number or use the included dedicated number for your AI virtual receptionist. Dialzara seamlessly integrates with your current phone setup.
Train your AI
Give your AI agent information about your services, policies, and commonly asked questions. Create tailored scripts for different kinds of calls like service appointments, shop directions, and after hours calls.
Test & refine
Live chat with your agent and place test calls to understand how your AI is handling inquiries. Use the information gathered to modify your AI's knowledge base, refine training, and further optimize call handling processes.
Go live
Set up call forwarding to have your AI receptionist immediately begin fielding calls, capturing qualified leads, and giving you back your time. Our AI answering service is on call 24/7 so you never miss an opportunity.
Frequently Asked Questions
How does the AI schedule service appointments?
Your AI receptionist integrates with your shop management system or appointment calendar to check tech availability and schedule service appointments in real-time. It collects all necessary information including vehicle details, service needed, preferred dates/times, and customer contact information. The AI can also send appointment confirmations and reminders to reduce no-shows.
Can the AI handle questions about repair status?
Yes, the AI receptionist can be configured to access your shop management system to provide real-time updates on repair status. Customers can call in, provide their name or repair order number, and receive immediate information about their vehicle's status, estimated completion time, and additional details you choose to share.
How does the AI handle emergency roadside assistance calls?
Your AI receptionist can be programmed with specific protocols for roadside assistance calls. It can identify urgent situations, collect location information, vehicle details, and nature of the emergency. Based on your preferences, it can either alert your on-call tow truck driver/technician immediately or transfer the caller to your preferred roadside assistance partner.
Can the AI provide cost estimates for common repairs?
Yes, you can train your AI receptionist with price ranges for common services like oil changes, brake repairs, tire rotations, etc. The AI can provide these general estimates while clearly explaining that final costs may vary based on actual inspection. For more complex jobs, the AI can collect vehicle and issue details for your service advisors to provide accurate quotes.
How does the AI handle multiple locations or franchises?
For multi-location operations, your AI receptionist can be configured to recognize caller location based on their phone number, ask for their preferred location, or identify which location they're calling. The AI maintains separate information for each location including available services, hours, appointment schedules, and can route calls or information accordingly.
Is there a free trial?
Yes, we offer a 7-day free trial so you can experience how Dialzara's AI receptionist handles your automotive business calls before committing to a subscription. During the trial, you'll have full access to all features and customization options.
Try our automotive AI answering service for free
Join hundreds of other companies using Dialzara - an AI answering service for automotive businesses that picks up the phone when you can't. Try it free for seven days.
Start Free Trial