AI receptionist for veterinary clinics
Improve client care with an AI phone answering service that schedules appointments, handles emergencies, answers FAQs, and ensures 24/7 support for your veterinary clinic.
Why veterinary clinics choose Dialzara's AI answering service
Cost-effective
Get first-rate phone answering service from an AI receptionist that actually knows and cares about your business, without the price tag of hiring in-house staff.
Customizable
Train your AI receptionist to fit your needs. Whether it's answering common questions, scheduling appointments, transferring urgent calls, or taking everyday messages, Dialzara's virtual AI answering service is perfect for your veterinary clinic.
Available 24/7
Never worry about missing calls again. Our AI receptionist is available around the clock and can handle multiple calls simultaneously.
Increased productivity
Free up your time to focus on care, manage client relationships, and make strategic decisions for your veterinary clinic.
Scalable
Our AI answering service fits any size veterinary clinic with ease.
Happier callers
Make sure every client always reaches a helpful assistant and enhance your customer service.
How can our AI answering service benefit your veterinary clinics business?
Answer calls any time of day
When you send a caller to voicemail, it doesn't send the right message. With Dialzara's AI answering service, you can be available 24/7 and give your callers a better customer experience.
Automate routine phone calls, capture crucial information, and transfer callers to the right point of contact
Answering the phone or not can make the difference between winning a client or letting them go to a competitor. With an AI answering service on your side, your callers never have to wait. Train your AI receptionist to answer questions about care and collect important information. Easily pass this info to your CRM with our integrations.
Take messages with 99.8% transcription accuracy
Nobody wants to spend time after a long day listening to voicemails. Our AI receptionist asks the right questions, takes notes on the call, and emails or texts you an easy to read summary, as well as a full call recording and transcription for every call so you can prioritize followups.
Create your veterinary clinic AI receptionist
Ready in minutes, working 24/7
Set up
Create an account and connect your vet clinic's existing phone number or use the included dedicated number for your AI virtual receptionist. Dialzara seamlessly integrates with your current phone setup.
Train your AI
Give your AI agent information about your services, policies, and commonly asked questions. Create tailored scripts for different kinds of calls like after-hours emergencies, insurance questions, and client intake.
Test & refine
Live chat with your agent and place test calls to understand how your AI is handling inquiries. Use the information gathered to modify your AI's knowledge base, refine training, and further optimize call handling processes.
Go live
Set up call forwarding to have your AI receptionist immediately begin fielding calls, capturing qualified leads, and giving you back your time. Our AI answering service is on call 24/7 so you never miss an opportunity.
Frequently Asked Questions
How does the AI handle pet emergencies?
Your AI receptionist can be programmed with specific protocols for pet emergencies. It can identify urgent situations based on key symptoms or conditions, collect critical information about the pet, and either connect the caller immediately to your on-call veterinarian or emergency service partner, or provide appropriate guidance based on your clinic's emergency procedures.
Can the AI schedule appointments based on pet type and service needed?
Yes, the AI receptionist can be programmed to schedule appointments based on sophisticated factors like pet species, age, condition, service required, and veterinarian specialization. It integrates with your practice management software to check real-time availability and creates appropriate appointment slots, ensuring the right amount of time is allocated for each visit type.
How does the AI answer questions about pet care and medications?
Your AI receptionist can be trained with information about common pet care issues, medication instructions, and post-procedure care based on your specific protocols. It clearly distinguishes between general information and medical advice, providing approved basic care guidance while appropriately directing more complex medical questions to your veterinary team.
Can the AI handle medication refill requests?
Absolutely. The AI receptionist can manage medication refill requests by collecting all necessary information including pet name, medication details, dosage, owner information, and preferred pharmacy. Based on your practice policies, it can either process straightforward refills for approved medications or create detailed refill requests for your veterinary team to review before authorization.
How does the AI manage after-hours calls?
Your AI receptionist operates 24/7 with customized protocols for after-hours situations. It can triage calls based on urgency, providing emergency contact information and guidance for true emergencies while scheduling appointments or taking detailed messages for non-urgent matters. This ensures critical cases receive immediate attention while routine inquiries are properly handled.
Is there a free trial?
Yes, we offer a 7-day free trial so you can experience how Dialzara's AI receptionist handles your veterinary clinic's calls before committing to a subscription. During the trial, you'll have full access to all features and customization options.
Try our veterinary clinics AI answering service for free
Join hundreds of other companies using Dialzara - an AI answering service for veterinary clinics that picks up the phone when you can't. Try it free for seven days.
Start Free Trial