Dialzara vs Smith.ai
Compare Dialzara and Smith.ai side-by-side. See the key differences in pricing, features, and approach to find the best AI phone answering service for your business.
Quick Verdict: Dialzara vs Smith.ai
Dialzara is the better choice for small businesses that want affordable, fully AI-powered phone answering. At $29/month with 60 minutes included, Dialzara costs less than a third of Smith.ai's $95/month AI Receptionist — and includes features like bilingual support and appointment booking that Smith.ai charges extra for. Smith.ai's edge is its hybrid model with 500+ live agents for handoff, but that comes at $3/call on top of already higher base pricing.
Compare Dialzara vs Smith.ai: Key Differences
Dialzara
AI Receptionist for Small Business
Best for: Small businesses wanting affordable AI phone answering with most features included
Smith.ai
AI + Live Agent Hybrid
Best for: Law firms and enterprises needing live agent backup with AI
Dialzara vs Smith.ai: Feature-by-Feature Comparison
See how Dialzara and Smith.ai compare on pricing, features, and capabilities — with Dialzara advantages listed first.
| Feature | Dialzara | Smith.ai |
|---|---|---|
| Starting PriceDialzara costs less than a third | $29/mo60 min included | $95/mo~2 calls/day, self-service |
| Simple Flat-Rate PricingDialzara charges per plan with minutes included; Smith.ai charges per call with add-on fees that increase costs | ||
| Bilingual Support IncludedDialzara includes bilingual English/Spanish on all plans; Smith.ai charges $1.00/call extra for Spanish on Virtual Receptionists | ||
| 2-Minute Setup from Website URLEnter your URL and your AI agent trains on your business instantly; Smith.ai's guided plans take 48+ hours to set up | ||
| No Per-Call Add-On FeesSmith.ai charges extra per call for scheduling ($1.50), SMS alerts ($0.50), call recording ($0.25), and more | ||
| 24/7 AI Call Handling | ||
| Appointment BookingSmith.ai supports Calendly on AI Receptionist; Dialzara integrates with Google Calendar and others via Zapier | ||
| Lead Capture & Qualification | ||
| Call Transcripts & RecordingSmith.ai includes recording on AI Receptionist; charges $0.25/call on Virtual Receptionists | ||
| CRM IntegrationSmith.ai supports 143 integrations including HubSpot, Salesforce, Clio | ||
| Custom Greetings | ||
| Call Routing/Transfer | ||
| SMS & Email Notifications | ||
| Dedicated Phone Number | ||
| FAQ/Knowledge Base AnswersSmith.ai supports up to 50 custom Q&A pairs on AI Receptionist | ||
| Live Agent HandoffSmith.ai can transfer to one of 500+ live agents at $3/call — Dialzara is fully AI-powered | ||
| Outbound CallingSmith.ai Virtual Receptionists can make outbound calls on your behalf | ||
| Web ChatSmith.ai offers a separate web chat product |
Compare Dialzara vs Smith.ai Pricing
Dialzara's simple flat-rate pricing with minutes included vs Smith.ai's per-call model with paid add-ons.
Dialzara Pricing
$29/month
60 minutes included — simple and transparent
- 60–500 minutes included depending on plan
- Most features included — no add-on fees
- Bilingual support, scheduling, SMS alerts all included
- 7-day free trial
Smith.ai AI Receptionist Pricing
$95/month
self-service — per-call pricing with add-ons
- $1.60–$1.90/call on self-service, overages at $2.40/call
- Live agent handoff: +$3/call
- Scheduling +$1.50/call, SMS alerts +$0.50/call, recording +$0.25/call
- Best rates require annual plans starting at $500/mo
Smith.ai AI Receptionist Plans:
Self-Service: $95/mo (~2 calls/day) · $270/mo (~5/day) · $800/mo (~15/day)
Guided Annual: $500/mo (~10/day) · $1,000/mo (~25/day) · $2,000/mo (~55/day)
Also offers separate Virtual Receptionists (human-first) product
Dialzara vs Smith.ai: Which Is Best for Your Business?
Choose Dialzara When...
- You want affordable AI phone answering starting at $29/month instead of $95+/month
- You prefer simple, predictable pricing without per-call add-on fees
- You need bilingual English/Spanish support included at no extra cost
- You want to be up and running in 2 minutes, not 48+ hours
- You don't want to commit to a $6,000+/year annual contract for the best rates
- You want most features included in your plan without nickel-and-dime add-ons
- You're a small business that needs a capable AI receptionist without enterprise pricing
Choose Smith.ai When...
- You need live human agent backup for complex or sensitive calls and are willing to pay $3/call for handoffs
- You require outbound calling capabilities where agents call leads on your behalf
- You're a large law firm or enterprise that needs deeply customized intake workflows with a dedicated success manager
- You want a web chat product bundled with your phone answering service
Dialzara vs Smith.ai: Frequently Asked Questions
Common questions about the differences between Dialzara and Smith.ai.