AI customer phone support for e-commerce stores

Boost customer satisfaction with an AI phone customer support that handles inquiries, tracks orders, and provides 24/7 support for your e-commerce store.

AI Answering Service for E-commerce Stores

Why e-commerce stores choose Dialzara's AI answering service

Dialzara provides a customizable, AI-powered phone support solution for e-commerce stores, ensuring your customers receive excellent service around the clock.

Cost-effective

Get first-rate phone answering service from an AI receptionist that actually knows and cares about your business, without the price tag of hiring in-house staff.

Customizable

Train your AI receptionist to fit your needs. Whether it's answering common questions, tracking orders, handling return requests or taking everyday messages, Dialzara's virtual AI answering service is perfect for your e-commerce store.

Available 24/7

Never worry about missing calls again. Our AI receptionist is available around the clock and can handle multiple calls simultaneously.

Increased productivity

Free up your time to focus on project and make strategic decisions for your e-commerce business.

Scalable

From home-based businesses to 8 figure Shopify stores, our AI answering service fits any size ecom store with ease.

Happier customers

Make sure every customer always reaches a helpful assistant and enhance your customer service.

How can our AI answering service benefit your e-commerce store?

Exceptional customer service 24/7, powered by AI

AI Answering Service for E-commerce Order Processing

Handle order inquiries and customer support

Your customers can get instant answers about their orders, shipping status, and product information without waiting for email responses or business hours.

  • Track order status and shipping information
  • Answer product questions and specifications
  • Process returns and exchanges efficiently

Capture sales opportunities and reduce cart abandonment

Turn phone inquiries into sales by providing instant product information, answering questions about features, and helping customers complete their purchases.

  • Provide detailed product information and comparisons
  • Answer pricing and shipping questions
  • Direct customers to complete their purchase
AI Answering Service for E-commerce Message Accuracy
AI Answering Service for E-commerce Customer Support

Provide instant customer support with detailed summaries

Every customer interaction is documented with detailed summaries, helping you understand customer needs and improve your service.

  • Receive call summaries with customer questions
  • Track common issues and improvement opportunities
  • Monitor customer satisfaction and feedback

Create your e-commerce AI receptionist

Ready in minutes, serving customers 24/7

1

Set up

Create an account and connect your existing e-commerce phone number or use the included dedicated number for your AI virtual receptionist.

2

Choose voice & number

Select from over 40 different friendly voices for your AI receptionist, and get a dedicated local or toll-free phone number.

3

Train & refine

Give your AI agent information about your products, policies, and common customer questions. Integrate with your order management system.

4

Go live

Launch your AI receptionist and start serving your customers 24/7. Monitor performance and optimize for better sales and support.

Ready to boost your e-commerce sales?

Join e-commerce stores that never miss customer calls with Dialzara's AI answering service.

Start Free Trial