AI customer phone support for e-commerce stores

Dialzara combines the best aspects of live answering services—like professionalism and customer care—without the drawbacks of human limitations.  

Unlike live agents—who work limited hours with varying levels of motivation and competency—Dialzara’s AI-powered phone provides instant, consistent responses day or night.

Traditional live answering services charge high per-call rates and limit your ability to scale. But with Dialzara, you can easily customize call handling to fit your business needs. Whether it’s appointment booking, information gathering, or call transfers, Dialzara delivers premium call handling at a fraction of the cost, making it affordable for businesses of all sizes.

Dialzara is specifically designed to meet the needs of small businesses, offering an easy-to-use solution without requiring technical expertise. 

Unlike other AI services that can struggle with complex inputs, Dialzara delivers quick and accurate responses every time. This reduces customer wait times and ensures no important details are missed.

Dialzara provides a more affordable solution compared to other AI services, with simple, transparent pricing plans that make advanced phone answering technology accessible for any business size.

Dialzara integrates with Zapier to streamline workflows, such as calendar systems, CRMs, and other business software, ensuring your processes stay connected and efficient.

Dialzara does not require any technical experience to setup. When you create your account you'll be asked to answer a few questions about your business and provide a job description for your receptionist.  

Your company information and the job description is then analyzed with AI and turned into a custom tailored prompt template for the AI receptionist. You can also add import your website and upload documents for your AI agent to reference during its conversations with callers.

Finally all that's left is for you to test your agent by role-playing with it and make any desired edits. There are two ways to roleplay with your agent. 

First, you can simulate a chat with your agent to gauge its responses. If anything needs to be changed, simply update the prompt template to modify the agent's future reponses.  

Second, you can call the phone number provided to you during the setup process that's assigned to your agent and speak to it as if you were a customer.

Typically, the setup and roleplay process takes 15-30 minutes. Our support team is also available to provide recommendations and guidance as needed during your setup.

While we understand many businesses have a need for outbound calls, we have purposefully chosen to focus on the best solution for automating inbound calls and only support receiving phone calls.

Yes. Your AI agent can transfer calls to other numbers if you'd like it to. Simply tell it what number to transfer calls to and when it should transfer a call to that number. Dialzara supports multiple transfer extensions for routing different types of calls.

Once you've tested your AI agent by roleplaying with it, you can go live in one of three ways.

1. Promote your new AI phone number to your customers

2. Forward calls from your existing phone number to your AI phone number

3. Port your existing number from your current carrier to Dialzara.

You can read more about taking calls with an AI receptionist here .

There are no setup fees or hidden charges with Dialzara, and you can cancel any time. Pricing starts at just $29/mo.

You can try Dialzara at no cost for 7 days by clicking here.

By thoroughly testing the AI receptionist, you should be able to ensure that it operates correctly for any scenario before it goes live. However, you can update your agent's prompt any time if you notice it saying something it shouldn't and the changes will be immediately in effect.

While we don't share recordings of our customer's calls for privacy reasons, we encourage you to call the AI receptionist for Dialzara yourself to chat with our in-house AI that uses the same technology we provide our customers. Try it yourself 24/7 by calling 1-866-545-9272.

While we happily offer support when you need it, the AI agent dashboard allows you to fully manage your AI receptionist's instructions yourself, without needing to send a support ticket to our team.

It depends on your callers. As AI has grown in awareness, more and more consumers are becoming familiar with the technology that powers AI phone receptionists. The real question is whether they will be turned off if they realize they are talking to an AI. From our research, 8 out of 10 callers have no objection conversing with an AI agent as long as you aren't trying to fool them.  

You can start your free trial by clicking here, and have a fully set up AI receptionist for your business in as little as 15 minutes.

Your Dialzara AI agent is equipped with cutting-edge prompt engineering techniques that train it to stay laser focused on the objectives you've given it. If someone (whether it's a telemarketer trying to sell something or someone trying to "prank" the AI) tries to discuss things outside the scope of what you've given your AI agent, it will politely attempt to redirect the conversation a maximum of 2 times before ending the call.