AI answering service for towing companies
Never miss a call with an AI phone answering service that handles dispatching, answers inquiries, and ensures 24/7 support for your tow truck business.
Why towing companies choose Dialzara's AI answering service
Affordable
Get top-notch phone answering service from an AI receptionist that actually knows and cares about your business, without the price tag of hiring in-house staff.
Customizable
Train your AI receptionist to fit your needs. Whether it's answering common questions, scheduling call outs, transferring emergency calls, or taking everyday messages, Dialzara's virtual AI answering service is perfect for your towing business.
Available 24/7
Never worry about missing calls again. Our AI receptionist is available around the clock and can handle multiple calls simultaneously.
Increased productivity
Free up your time to focus on growth, manage relationships, and make strategic decisions for your towing business.
Scalable
Our AI answering service fits any size towing business with ease.
Happier callers
Make sure every client always reaches a helpful assistant and enhance your customer service.
How can our AI answering service benefit your towing companies business?
Handle emergency towing calls with AI phone answering. Manage roadside assistance requests, dispatch services, and customer support 24/7 for your towing company.
Answer calls any time of day
When you send a caller to voicemail, it doesn't send the right message. With Dialzara's AI answering service, you can be available 24/7 and give your callers a better customer experience.
Automate routine phone calls, capture crucial information, and transfer callers to the right point of contact
Answering the phone or not can make the difference between winning a job or letting it go to a competitor. With an AI answering service on your side, your callers never have to wait. Train your AI receptionist to qualify leads and collect important information. Easily pass this info to your CRM with our integrations.
Take messages with 99.8% transcription accuracy
Nobody wants to spend time after a long day listening to voicemails. Our AI receptionist asks the right questions, takes notes on the call, and emails or texts you an easy to read summary, as well as a full call recording and transcription for every call so you can prioritize followups.
Create your towing company AI receptionist
Ready in minutes, working 24/7
Set up
Create an account and connect your towing company's existing business phone number or use the included dedicated number for your AI virtual receptionist. Dialzara seamlessly integrates with your current phone setup.
Train your AI
Give your AI agent information about your service area, rates, and common questions. Create tailored scripts for different types of calls like scheduling, emergency service, and after hours calls.
Test & refine
Live chat with your agent and place test calls to understand how your AI is handling inquiries. Use the information gathered to modify your AI's knowledge base, refine training, and further optimize call handling processes.
Go live
Set up call forwarding to have your AI receptionist immediately begin fielding calls, capturing qualified leads, and giving you back your time. Our AI answering service is on call 24/7 so you never miss an opportunity.
Frequently Asked Questions
How does the AI handle emergency roadside assistance calls?
Our AI receptionist is trained to identify emergency situations, collect critical information (location, vehicle details, situation severity), and efficiently route these calls to your on-call drivers. The system can immediately alert your team through SMS, email, or direct call transfer based on your preferences.
Can the AI provide price quotes for towing services?
Yes, you can program your AI receptionist with your pricing structure based on distance, vehicle type, service required, and location. The AI can collect all necessary information to provide accurate estimates or ranges based on your company's pricing policies.
How does the AI prioritize urgent towing calls?
Your AI receptionist can be programmed to identify emergency keywords and situations. For urgent cases (like stranded motorists in dangerous locations), the AI can immediately transfer calls to on-duty drivers, send SMS alerts, or follow your custom escalation protocols to ensure rapid response.
Can the AI integrate with my dispatch software?
Yes, Dialzara integrates with most modern dispatch and fleet management systems through our API. This allows the AI to input customer information, service details, and location data directly into your existing workflow system, eliminating double-entry and reducing human error.
How does the AI handle calls during high-volume periods?
Our AI receptionist can handle unlimited simultaneous calls, ensuring no customer is ever sent to voicemail during high-volume periods like bad weather events. The system prioritizes calls based on your custom rules and can provide callers with estimated wait times while collecting their information.
Is there a free trial?
Yes, we offer a 7-day free trial so you can experience how Dialzara's AI receptionist handles your towing company's calls before committing to a subscription. During the trial, you'll have full access to all features and customization options.
Try our towing companies AI answering service for free
Join hundreds of other companies using Dialzara - an AI answering service for towing company operators that picks up the phone when you can't. Try it free for seven days.