Dialzara vs Quo
Compare a dedicated AI answering service with a full business phone system (formerly OpenPhone) featuring Sona AI agent. Two different products for different needs.
Quick Verdict: Dialzara vs Quo
These are different products for different needs. Quo is a business phone system (formerly OpenPhone) at $19/user/month with a built-in AI agent called Sona. Dialzara is a dedicated AI answering service at $29/month flat — it answers your calls, captures leads, books appointments, and is HIPAA compliant. If you already have a phone system and just need AI to answer your calls, Dialzara is the simpler, more focused choice. If you need an entire business phone system with AI features, Quo may be worth considering.
Compare Dialzara vs Quo: Key Differences
Dialzara
Dedicated AI Answering Service
Best for: Businesses that already have a phone and just need AI to answer calls
Quo
Business Phone System (formerly OpenPhone)
Best for: Teams needing a complete business phone system with AI built in
Different Products for Different Needs
The key distinction: Dialzara is an AI answering service you add to your existing phone. Quo is an entire phone system replacement with AI features including the Sona AI agent.
Dialzara: AI Answering Service
- Answers calls on your behalf 24/7
- Works with your existing phone number
- Captures leads, books appointments, handles FAQs
- HIPAA compliant for healthcare
Quo: Business Phone System
- Replaces your entire phone system
- Unlimited US/CA calling, messaging, desktop & mobile apps
- Sona AI agent is one feature among many
- No HIPAA compliance advertised
Dialzara vs Quo: Feature-by-Feature Comparison
See how a dedicated AI answering service compares to a full business phone system with Sona AI.
| Feature | Dialzara | Quo |
|---|---|---|
| Product TypeDialzara is a dedicated AI answering service; Quo is a full business phone system with AI agent as an add-on feature | ||
| Starting PriceQuo Starter is $19/user/mo but AI summaries require Business at $33/user/mo; Dialzara starts at $29/mo flat (not per user) | ||
| AI Call AnsweringQuo offers Sona AI agent (1,000 free credits / ~10 calls, then paid tiers); Dialzara includes 60 minutes of AI answering | ||
| AI Call SummariesQuo requires Business plan ($33/user/mo) for AI summaries; Dialzara includes them on all plans | ||
| HIPAA ComplianceDialzara is HIPAA compliant on all plans; Quo does not advertise HIPAA compliance | ||
| Bilingual English/SpanishDialzara supports English and Spanish; Quo does not advertise bilingual AI capabilities | ||
| Call TransfersQuo requires Business plan ($33/user/mo) for call transfers; Dialzara offers blind transfers on all plans, warm transfers on Pro ($99/mo) | ||
| Unlimited US/CA CallingQuo includes unlimited US & Canada calling; Dialzara is an answering service with 60-500 minutes of AI talk time | ||
| Business SMS/MessagingQuo includes unlimited messaging to US & Canada; Dialzara sends SMS notifications after calls | ||
| CRM IntegrationsQuo integrates natively with HubSpot & Salesforce on Business plan; Dialzara connects via Zapier/Make on all plans | ||
| Zapier Integration | ||
| Phone Menus (IVR)Quo offers phone menus on Business plan; Dialzara uses AI to handle routing naturally | ||
| Call RecordingQuo requires Business plan for auto recording; Dialzara records all calls | ||
| Voicemail Transcription | ||
| Desktop & Mobile AppsQuo provides native apps for calling; Dialzara is a cloud answering service | ||
| Analytics & ReportingQuo offers call analytics on Business plan; Dialzara focuses on call summaries and notifications | ||
| Dedicated Phone Number | ||
| International CallingQuo offers international calling as an add-on; Dialzara is US-focused | ||
| Lead Capture | ||
| Appointment BookingBoth support scheduling from calls via AI | ||
| Custom AI TrainingDialzara trains from your website URL; Quo Sona AI agent customization details are limited | ||
| 7-Day Free Trial |
Compare Dialzara vs Quo Pricing
Flat monthly pricing vs per-user pricing with tiered AI credit add-ons.
Dialzara Pricing
$29/month
60 minutes included — flat pricing, not per user
- Dedicated AI answering service
- HIPAA compliant on all plans
- Bilingual English/Spanish
- 7-day free trial
Quo Pricing
$19/user/month
Starter plan — per user pricing + AI credit tiers
- Complete business phone system
- Unlimited US & Canada calling
- Per-user pricing scales with team size
- Sona AI: only 10 free calls, then $25–$199/mo extra
Quo Plans:
Starter: $19/user/mo (Sona AI with 1,000 credits / ~10 calls)
Business: $33/user/mo (AI summaries, HubSpot/Salesforce, call transfers)
Scale: $47/user/mo (AI call tags, priority support, dedicated onboarding)
AI credit tiers: $25/mo (40 calls) → $199/mo (600 calls)
7-day free trial available
Dialzara vs Quo: Which Is Best for Your Business?
Choose Dialzara When...
- You need a dedicated AI answering service — not a full phone system
- You need HIPAA compliance for healthcare or regulated businesses
- You need bilingual English/Spanish support
- You want flat pricing that doesn't increase per team member
- You already have a phone system and just need AI call answering
- You want AI call summaries without paying for a higher-tier plan
- You want predictable pricing without per-call AI overage fees
Choose Quo When...
- You need a complete business phone system with unlimited calling and messaging
- You want native HubSpot or Salesforce CRM integration
- You need desktop and mobile apps for your team to make and receive calls
- You need call analytics and team performance reporting
- You want phone menus (IVR) for routing calls
- You need international calling capabilities
Dialzara vs Quo: Frequently Asked Questions
Common questions about the differences between Dialzara and Quo (formerly OpenPhone).