Adam Stewart
Founder & CEO
Founder of Dialzara and operations leader with 10+ years building and scaling tech companies.
Connect on LinkedInAbout Adam
Adam Stewart is the founder of Dialzara, where he's building AI receptionists that help small businesses never miss a call. With over a decade in operations and go-to-market strategy, Adam has led teams from the ground up—first as an Account Executive, then Operations Manager, and ultimately COO at ProspectNow.com, a leading commercial real estate data platform that was acquired in 2022.
Before launching Dialzara in 2023, Adam spent nearly 10 years scaling operations, optimizing sales processes, and driving revenue growth. He also served six years as a Human Intelligence Collector in the California Army National Guard, developing the discipline and analytical skills he brings to building AI-powered business tools.
Today, Adam focuses on making voice AI accessible to small business owners who need reliable, natural-sounding phone coverage around the clock.
Experience
Founder
Dialzara
March 2023 - Present
Building AI telephone agents that help business owners manage customer service 24/7 with smart, natural-sounding voice AI.
COO
ProspectNow.com (acquired 2022)
July 2019 - March 2023
Led operations for a leading commercial real estate data platform through successful acquisition, scaling the team and optimizing go-to-market strategy.
Operations Manager
ProspectNow.com
September 2014 - July 2019
Built and managed operational processes, driving efficiency and revenue growth.
Human Intelligence Collector
California Army National Guard
January 2010 - January 2016
Developed analytical and intelligence gathering skills during six years of service.
Articles by Adam
5 Features to Look for in AI Customer Service Tools
AI customer service must include natural-sounding voice, 24/7 handling, integrations, fast setup, and smart automation.
Telemarketing Compliance Checklist for AI Systems
AI telemarketing checklist: obtain written consent, scrub DNC lists, disclose AI, respect call times, and process opt-outs immediately.
How to Set Up AI for SMB Appointment Booking
Step-by-step guide to set up AI phone agents for SMBs: calendar sync, custom scripts, reminders, and quick 5–15 minute setup.
AI Call Agents vs. TCPA: Compliance Checklist
Checklist of TCPA rules for AI call agents: consent, time windows, ID, DNC scrubs, opt-outs, and five-year records.
AI Voice Assistants for Retail: 7 Use Cases
Seven retail use cases for AI voice assistants: personalized recommendations, order tracking, returns, inventory checks, bookings and 24/7 support.
AI Phone Agents vs. Human Callers: Outbound Calls
AI handles volume and consistency; humans handle empathy and complex cases—use a hybrid outbound calling strategy.
AI Metrics vs. Traditional Call Center Metrics
AI metrics—solution rate, real-time sentiment, and cost-per-interaction—outperform AHT and FCR for true resolution and scalable service.
AI Voice Agents for Outbound Sales Calls
How AI voice agents cut costs, boost contact rates, and scale outbound sales while integrating with CRMs.
AI Post-Call Surveys for Guest Sentiment
Automated post-call voice surveys capture real-time guest sentiment, boosting response rates and delivering actionable feedback.
5 Ways to Disclose AI Use in Customer Calls
Five practical ways to disclose AI on customer calls: open disclosure, IVR prompts, privacy updates, consent, and post-call notices.
8 Best Inventory Management Software for Small Businesses to Scale Faster
Discover the 8 best inventory management software for small businesses in 2026. Compare features, pricing, and benefits to find the right tool to scale your operations faster.
How APIs Connect AI Intake to CRM Systems
APIs let AI capture and update CRM data in real time, slashing manual entry and accelerating lead response.